Thursday, December 24, 2009

Lessons From The Wisemen


It’s that time of the year again when everyone around the world celebrate Christmas –a day to mark the birth of our Lord Jesus Christ. Some celebrate because they know the significance of that day, while several others do so just for the fun of it. As another Christmas is here, I have a question on my mind. Do people really understand the true meaning and essence of Christmas? Do they understand what they are celebrating? It reminds me of the story of ants that I read some time ago. A group of ants were marching towards a place all together. The one at the extreme end touched the one in front of him and asked “Johnny, where are we headed?” “I don’t know”, replied Johnny, “I just saw everyone moving and decided to join them!” You will agree with me that this journey will end nowhere. This is the exact way some people celebrate Christmas. They do not know the true essence of it. They are celebrating because others are. They are celebrating the day because it is a national holiday. May I ask you why you are celebrating this Christmas?

Christmas without Christ is just an ordinary mass! Period! Can you imagine going for a birthday party without the celebrant in attendance? I am not sure it will be a great party. The true essence of Christmas will be missing if Christ is missing in your heart.

Can you imagine going for a birthday party without the celebrant in attendance? I am not sure it will be a great party
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Thousands of years ago, a group of people, who witnessed the maiden Christmas didn’t just let the day go by. They made a great significance of the day. They were a group of guys with humble beginnings. I like the way St Luke introduces them in Luke 2: 8

Now, there were in the same country shepherds living out in the fields, keeping watch over their flock by night.

They were just ordinary shepherds. They were not people in the top echelon of the society. They sat silently on the floor, perhaps perplexed, perhaps in awe, no doubt in amazement. Their night watch had been interrupted by an explosion of light from heaven and a symphony of angels. God goes to those who have time to hear him—so on this cloudless night he went to simple shepherds.

Today, as I read the story of Christmas again, I see a couple of things to learn from these shepherds, who the Bible also referred to as wisemen.

Realized Vision

In Luke’s account of the story, the angel of the Lord appeared to these wisemen with the glad tidings of the birth of the savior. The angel told them that they will see a babe wrapped in swaddling clothes, lying in a manger. Immediately the angel left them, look at what they did (Luke 2: 15-16)

So it was when the angels had gone away from them into heaven that the shepherds said to one another “Let us now go to Bethlehem and see this thing that has come to pass, which the Lord has made known to us”. And they came in haste and found Mary and Joseph, and the babe lying in a manger
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These men immediately acted on the vision. They followed the vision that God showed them. They sought for guidance as they pursued their vision. In Mathew’s account, they encountered series of hindrances from Herod the king, but they did not allow these to blur their vision. There was no account whatsoever that they stopped to rest on the way. Not until they realized their vision

What vision do you have in your heart? How are you pursuing it? Are you acting on it or giving excuses why it can’t be realized? The wisemen didn’t do this. If you also want to be wise, then act on your God given vision NOW.

Real Worship

My wife and I were discussing of late on the topic of real worship. Today in churches, you see people dancing to praise worship and you wonder if they are really doing it unto the Lord, or to get noticed. Praise worship leaders climb the pulpit more interested in very nice music arrangements, rather than leading us to God’s presence. We see a gradual dearth of real worship. The wisemen here worshiped in Spirit and in truth. The Bible says in Mathew 2: 11
….they rejoiced with exceeding great joy. And when they had come into the house, the saw the young child with Mary His Mother, and fell down and worshipped him
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There was nothing systemic about this worship. No music. No drums. No pianos. I am not sure there was any sound. Only real worship. These men fell down. They literally threw themselves at the saviour! They worshiped with reckless abandon. In the Jewish custom, this was only done to a King. The acknowledged Christ as their Superior King.
May I ask you this question? When last have you truly worshipped Him? When last did you throw yourself at Him in reckless abandon? Selah!

Remarkable Giving
…And when they had opened their treasures, they presented gifts to Him: gold, frankincense, and myrrh

Not only did these wisemen worship the Lord, they also gave out of their treasures. They gave in abundance. Notice that they didn’t know this family before. They angel never told them to give. They were not under any obligation to give. However, they opened their treasures and gave abundantly. Those gifts were not mere gifts from shepherds. It must have cost them a lot. They gave generously.

One other thing struck me about their giving. They gave significantly. The wise men…recognizing Jesus as King of Kings wanted to give their best as well. Each of the three gifts given had both a symbolic meaning and a practical use.

Gold
•Gold, as it is today was very valuable. To find gold you have to dig underground and find which was very difficult back in Bible times because you didn’t have the tools you have today.
•Gold has always been a means of exchange…something that for Mary & Joseph would come in handy as they would soon travel to Egypt and would need food, clothing and shelter.
•Symbolically Gold represents kingship. The King that Christ is for us. It also represents the purification process we go through in our trials as a Christian.

Frankincense
•Frankincense is made by cutting a tree named “Arbor Thurisfrom” found Persia, Arabia and India. It’s like a sap that is gathered and then dried for 3 months and becomes a like a hardened resin or gum.
•Frankincense is used as a perfume but mostly it was burned as sweet incense during worship. During the Exodus Aaron would burn Frankincense at the altar as a sweet offering to the Lord.
•Practically Frankincense would be a familiar smell to baby Jesus as this was the same God that was worshiped in the Old Testament. It would also help it getting the stable smelling better with all those animals in there with them. You could say that Frankincense was kinda of the Yankee Candle of that time.
•Symbolically Frankincense represented the divinity of Christ because as mentioned Frankincense was burnt as an offering to God.

Myrrh
•Myrrh, like Frankincense, also is the sap from a tree that is hardened and then used. However, unlike, Frankincense which is sweet…Myrrh has a bitter taste to it.
•Myrrh was mostly used to embalm the dead because it had the property to preserve. It was also used as a perfume, an ingredient of holy ointments mentioned in Exodus but it’s most practical use for Mary & Joseph would be it’s medical uses. Today Myrrh is used today in toothpaste, mouthwash and make-up.
•Lastly, Myrrh represents the bitter cup that Christ had to drink in suffering for our sins and the healing for us that his death brings.

When celebrating with your loved ones this holiday season, take a moment to remind yourself of the first Christmas and the impact that it has had on the world in which we live. Any wise man today will still do what these wisemen did. Wise men still seek Jesus!

Sunday, December 6, 2009

The Magic Of Humour


There has been a decided paradigm shift over the last fifteen years from humour often being thought of as "silly" or "not appropriate," to it being a welcome addition to practically every area of society. The last five years especially have seen an incredible insurgence of humor into the heretofore "no humor permitted" corporate world.

It is interesting how much we pay comedians to make us laugh these days. Professional humorists are one of the top paid people in advanced societies. Check Forbes 100 most paid celebrities and you will find several humourists on the list. It shows the importance that humour plays in our evolving world.

So why are we embracing humour now? Out-of-control stress in both work and home life caused people’s pendulums to swing way too far to one side. Humour is now being used as one of the most powerful forces to help swing the pendulum back to center. (And maybe even further, if we’re lucky!).

It was so cold where we were,” one man boasted, “that the candle froze and we couldn’t blow it out.” “That’s nothing!” said the other. “Where we were the words came out of our mouths in little pieces of ice and we had to fry them to see what we were talking about.


Humour sells.

I’m not talking about funny commercials, although they certainly are more memorable than "straight" commercials. I’m talking about a salesperson trying to make a sale. If you can get your prospect to laugh at something in your proposal….or presentation….you have instantly shot to the top of his or her mind. We like people who make us laugh…..and we do business with people we like. And when people are laughing, they don’t feel like they’re being "sold". What can you do to get your laughs? You’re only limited by your imagination.

Humour heals.

There have been countless medical studies and books written on the healing power of humour. I’m not a doctor but I’ve seen enough cases of this to know its validity. Laughing causes endorphins to be released in the system, and they may be more powerful than diet and exercise put together. (Or so you can tell yourself every time you procrastinate your workout sessions.) I think that’s one of the reasons that so many comedians live such long lives. They are surrounded by laughter….their own and their audience’s.

A man was praying, “Lord, is it true that to You a minute is like a thousand years and a penny is like a thousand dollars?” The Lord answered, “Yes.” Then the man asked, “Then can I have a penny?” The Lord replied. “In a minute.


The holy creed gives credence to this fact. “A merry heart doeth good like a medicine: but a broken spirit drieth the bones. (Pro 17:22). A good sense of humour will no doubt prolong your life. It is as good (if not better) than medicine. Isn’t that good news for those of us who hates taking drugs! Laughter can do the same job!

Humour diffuses tension.

A speaker is heading to the podium, trips, and falls down. The crowd gasps and there is immediate tension. The speaker quickly looks up and says, "I will now take questions from the floor." A huge laugh follows, and the speaker picks himself up and regains his dignity. Not all of us can think that quickly on their feet….or off their feet, as it were. But when faced with a tense situation, the power of humor will work more quickly to diffuse it than any other remedy.

A fellow found a note at home from his wife saying that she was suddenly called out of town but that he was going to love his dinner for the evening. He could find it on Page 28 of the cookbook!


Another speaker steps onto the platform. Either the wood is rotted, or the supports are bad, but the speaker falls right through the platform, as it collapses around him. Again, tension fills the room. Until the speaker quickly looks up and says, "Don’t mind me. It’s just a stage I’m going through." Both of these stories illustrate how humorous quick thinking can not only diffuse tension, but can raise your credibility to an even higher level than had there been no problem.

Humour gets results.

The bottom line is that humor gets results. No matter what the need is, there is a way that humor can be used to help serve that need. Humour negates anger. Humour creates credibility. Humour gets votes. Humour gets ratings. Humour commands attention. Humour overcomes objections. The list goes on and on. Whatever hurdles you might be facing at work or at home, don’t be afraid to try humour as a technique for clearing that hurdle.

An IQ test question given to a banker, an electrician, and a politician was, “What term would you use to describe the problem that results when outflow exceeds inflow?” The banker wrote, “Overdraft,” the electrician wrote, “Overload,” and the politician wrote, “What problem?


You can’t stay mad when you’re laughing. So try to keep laughing. You’ll live longer. You’ll sleep better. And people will wonder what you’re smiling at all the time.

Sunday, November 8, 2009

Five Philosophies Of Life


Today, I woke up quite earlier (long before my alarm went off). I woke up with some thoughts. How can we enjoy life and get the best out of it? My mind went back to a few years ago, when as a trainee engineer in one of the top oil servicing firms in Nigeria I was asking the same question. I jotted down some thoughts/reasonings then and I was quick to review my notes. Permit me to share with you my thoughts then, and now. I have titled it “The 5 Philosophies of Life”

Life is Short – Invest It

When you learn to take life by each passing day, each passing hour, each passing minute and seconds, you will realize indeed that life is short. Yes it is. We are not eternal. Only God is. No matter our vision and plan, we have a time frame to make it happen. Even in societies with advanced health and medical care, life still has a limit. No wonder a wise man once cried out “So teach us to number our days that we may gain a heart of understanding”.

Since life is so short, there is only one thing meaningful to do with it – invest it. It’s possible to waste it. Many people do. They will just wake up one day and discover that they are already 70 years old and close to their grave without anything to show for it. They’ve squandered their lives with drug addiction, smoking, too much TV, too much sleep and what have you. Some other people just spend life. They just go through life as it comes. Those are the type of people that ask the day where it has gone. To get the best of life, do not waste time. Do not spend it. Invest it. Invest it in things that will outlast you.

Life Is Small – Be Kind

It’s a small world. I have established several times on this blog that you are 5-7 people away from everyone on the planet. It is amazing and almost unbelievable how close you are to everyone on the face of the earth. Pay close attention to the people you are meeting today, doing business with today, living with today, lording over today. You will most likely still meet again. Please, be kind to them. You never can tell where else you’ll meet. It may even not be with them. It may be with their families and friends and you’ll be amazed how much small favours you’ve done for them can open giant doors for you. It’s a small world and I recommend that you should be kind…to all.

Life Is Complex – Be Wise

We live in a time where someone has described as the era of 3 C’s – Accelerated Change, Overwhelming Complexities and Intense Competition. Life can indeed be complex. You need wisdom to deal with the complexities of life.

When you want to be successful in every area of your life (and I assume you want to), you’ve got to be wise. It’s not the default. The default is that you succeed in an aspect of life and fail in the other aspects. How many successful business men have a successful home? Quite a few. Most traded their families for their business success. I know a lot of people who are successful in business but failing in their health. Really, it’s complex to handle all these areas – career, relationships, spirituality and health. You need wisdom

Do you know how to get this wisdom? I know how. It will take another write up to tell you how but let me give you a tip. Wisdom is not a “thing”, it is a person! Yes. I will prove it sometime soon. Stay connected.

Life Is In Phases – Be Sensitive

This is one part that people do not really comprehend. They are more comfortable with the status quo and just want to remain in their comfort zone. Unfortunately, that’s not how life works. Life is in Phases. There is a time for everything.

Look at it closely. Your childhood was a phase of life. You were largely dependent, weren’t you? You enjoyed things being done for you and all. Then comes the teenage phase where you crave for independence. It’s another phase of life completely, with new skills and challenges. Growing up to settle down with your own family is yet another phase with its own challenges. Moving from phase to phase successfully requires sensitivity. You need to be sensitive to the changes going on in you and around you and make the necessary adjustments.

If you are using yesterday’s ideas to do business today, you will surely not be in business tomorrow. Be sensitive to things going on around you. Life is in phases and men are in sizes. Know the particular phase you are in and be sensitive to know when to make a move.

Life Is Interesting – Enjoy It!

I had a challenging time growing up. Because of my poor background, I leanrt to save a lot and delay gratifications. I grew up with this mentality and even when I started doing pretty well, I still saved quite a lot. I wasn’t even buying things for myself. I was just preparing for the future. One day, as I was reading a book, a powerful truth dawned on me when I read a quote “many people prepare so hard for tomorrow’s rain that they forget to enjoy today’s sunshine”. That described me in its totality.

Listen to me folks. Life is interesting. Don’t be too hard or tough on yourself. Enjoy every moment. Celebrate little successes. Take yourself out to lunch. Take that vacation out of the country that you’ve dreamt of. Reward yourself. Pay yourself. Celebrate yourself. I remember once after having a great speaking engagement, I did a celebration for my mouth! Yes, I did. I told myself “you’ve got to celebrate this mouth. It has brought you this far and it will take you to where you are going!” Enjoy life!

When people ask me how I am doing, one way I answer is to say “I am enjoying where I am preparatory to where I am going”. Will you join me in saying and meaning this confession?

You are destined for the top. No one can stop you,except you. You are unstoppable!

Sunday, October 11, 2009

Want Success? Raise the Bar!


Earlier in the week, while attending a team meeting at work, something interesting happened. I was in a meeting where one of my leaders was reviewing one of the key results in my department. It was an area where we were really doing poorly a couple of months ago. We did a full analysis of the problem and put actions plans in place to solve. In the last 4 months, we had exceeded our targets on a consistent basis. I was happy to share the moment with the team. However, I sensed something in the room then that I had to caution. I sensed complacency. I sensed the “we have arrived” syndrome. I didn’t need anyone to tell me that that result will stay stagnant for a while unless I did something. I did

I congratulated the team on the milestone achieved. I told them of the need to feel good about the great result they had delivered. I was however quick to raise the bar for them! I changed the target! My mind immediately played over a story I have read some years back. There was a conversation between a man, and his son, who was practicing to become the best high jumper in the world. Let’s hear from the man.

One evening as I returned home from work, I found Lee practicing his jumping. I asked, “How high is the bar?”
He said, “Five feet, eight inches.”
“Why that height?”
He answered, “You must clear that height to qualify for the state track meet.”
“How are you doing?” I asked.
“I can clear it every time. I haven’t missed.”
My reply: “Let’s raise the bar and see how well you do then.”
He replied, “Then I might miss.”
I queried, “If you don’t raise the bar, how will you ever know your potential?”
So we started moving the bar up to five feet, ten inches; then to six feet; and so on, as he sought to improve. Lee became a better high jumper because he was not content with just clearing the minimum standard. He learned that even if it meant missing, he wanted to keep raising the bar to become the best high jumper he was capable of becoming”


Can I please ask you a question? Where is your bar set? Low enough so you can have a life filled with accomplishments? So high that you continually stretch yourself to climb higher? Somewhere in between: safe yet a little challenging? I believe strongly that each of us can do more. We can accomplish a great deal more than we are doing at the moment. We only need to create the desire, get organized, have balance in our lives, and go for it. We only need to set a new standard of achievement and raise the bar on ourselves and our goals.

Unless you try to do something beyond what you have already mastered, you will never grow
— Ralph Waldo Emerson

The term “raise the bar” came into common usage in the English language through the track and field sports of high jumping and pole vaulting, where athletes run and jump to propel themselves over obstacles. In each subsequent round of competition, the bar which establishes the vertical height of the obstacle is raised, making the event slightly more challenging. The athlete who displays the greatest stamina and skill successfully crosses the highest bar (or series of them), and wins the event.

As applied to life outside of the sporting world, raising the bar most often pertains to setting ever higher expectations of quality or quantity. These expectations may originate externally, imposed by others who are judging performance, or internally, as a method of self improvement. Ideally, the two work in tandem to bring about a new level of achievement unseen in the context of previous measures of excellence.

So what kind of focus and plan does it take to "run up" the score in your business? It takes a lot more than a dream, big goals, and hard work. Here's how I suggest you raise the bar:

1. Compete with yourself more than others. Ask yourself this question, "Am I better than I used to be?" Set goals that stretch you, all the time. Where I work, we call it stretch targets

2. Admire your strong competitors. They prevent you from getting complacent and motivate you and your team. Learn from them and then beat the pants off of them.

3. Create a mindset focused on making the best out of opportunities and resources. This will make you less susceptible to downturns.

4. Don't let yourself get complacent. It will infect your team. When a leader lets up a little, the people they manage let up a lot. I suggest you bite off more than you can chew when making goals for yourself. Stretching won't allow you to get complacent.

5. Stay focused and keep attacking. We sometimes are inclined to coast when we are out in front. Don't play not to lose, play to win outright!


As you raise the bar on yourself and on your team, I can guarantee you something – you will reach new heights of success and achievements

So, what are you waiting for? Raise the Bar…..Today!

Wednesday, September 30, 2009

Great People. Great Nation?


Today, all the states in our Nation Nigeria roll out the drums to celebrate the 49th independence anniversary of our dear nation Nigeria. Big budgets will be spent across the country to celebrate. As I sit writing this, I really wonder what we are celebrating. In my opinion, the only reason we should celebrate is that up till today, Nigeria still remain as one single entity and that we have not yet been declared a failed state! Our 49 years journey to where we are today is at best a sorry case, one whose mystery should be studied at a PhD level in a citadel of learning. How do you explain that despite all the things we are blessed with – human capacity and capability, immense natural resources, great weather- just to mention a few, we are still behind….far behind our contemporaries, even in Africa.

I remember that when I was growing up as a kid, there was an influx of Ghanians into this country. They were doing the menials jobs, the best of which was teaching. They were selling “puff puff”, cleaning and shining shoes, and all such things. Remember the “Ghana must go” saga? There was actually a national call to send Ghanians back to their country. Today, all that has changed. In the past one year, do you know how many companies have relocated from Nigeria to Ghana to set up? The number will shock you. The list is growing by the day. It is far cheaper, saner, and safer to run a business there than here. I hope there won’t be a national call in Ghana one day for “Naija must go”.

Did anyone see the Vision 20:20:20 document? While I am in support of long tern vision and all that, we are deceiving ourselves in this country. If we do not fix our foundational problems, then, there is only one way we can achieve our vision 20:20:20 – all developing nations of the world, should halt their development for the next 20 years! Mark Stevens, author of “Your Management Sukcs” joked that the most guaranteed way to become a millionaire in America is to go to the airlines business as a billionaire. In the same vein, that is our easiest access to reach our Vision 20:20:20. Others should halt their development. They should stop growing and developing! Then, we have a slim chance of being one of the 1st 20 economies in the year 2020. As long as others a progressing (and they are doing that at an alarming rate), then, our vision 20:20:20 will forever remain a mirage! It will be another avenue for people to siphon public funds into their private accounts. I am not trying to make a mess of the program. I am just stating the obvious.

If we do not fix our foundational problems, then, there is only one way we can achieve our vision 20:20:20 – all developing nations of the world, should halt their development for the next 20 years!


How on earth have we not been able to solve the power problem for example? In the year 2000 or thereabout, the Government of the day promised us the power problem will be solved. Infact, the then Minister of Power promised to transform the place in 1 year. All that is history now. In 2007, there was a clear commitment to give 10MW before the end of the year. That also is in the past. This year 2009, the government promised 6,000MW by December. Any right thinking Nigerian (who is not in government) knows that will only be possible in our dreams. Is that how big our power problem is? Has it defied all solutions? My best guess is that the technology needed to provide us stable power supply is much simpler than that needed to explore oil. Much more simpler! We need help!

I hear someone say “We know all these. What then is the solution?” You are right….very right. We will not come out of these problems by merely highlighting it. We will not become a prosperous nation by only talking about our problems without proffering solutions. We will die here, if we just sit down and fold our hands. Prayers alone will not solve our problems. We will need to do something about it

I spoke with my friend, Adeolu Akinyemi (www.deolyakinyemi.com) on the state of the nation at 49. Adeolu is very passionate about a new Nigeria. His passion for this country really encourages me to the optimistic about our chance to pull though all these and take our place among the League of Nations. Here is a summary of Deolu’s thoughts as we celebrate 49

How do you see Nigeria at 49?

At 49, we are still very close to where we started from. We are still slaves in our own country, still subject to new dimensions of indirect rule. We've been so blessed as a nation, but it currently does not show. There are two lenses to view Nigeria from, there is the lens of reality, it's the rear view mirror, it's small and we must only glance at it once in a while. Then there is the windscreen, it's a bigger lens that speaks of possibilities, but the person who is on the driver’s seat determines what we'll see per time. Nigeria at 49 needs to make a U-turn.

What do you think about the Governments 7 Point Agenda?

1. Energy: We need to solve the problem of power and energy – National Council on Energy to drive the energy policy and advice on power, energy and gas… energy emergency to be declared.
2. Security: Treating security as a critical Infrastructure.
3. Wealth Creation: 70% of all revenue comes from oil; need to keep this focused and extended to other areas.
4. Education: Need to address the various problems in the education sector.
5. Land Reform: To provide proper ownership and give a chance to take the land to capital market.
6. Mass Transit: To develop capacity for mass movement of goods and people.
7. Niger Delta: To implement the master plan already developed.

I think they are fantastic points in the Agenda. But I think Our nations leadership will be celebrated if they can simply achieve results on the first one.

What about Vision 20:20:20?

I think it's not very bright to compare ourselves with any other country right now. At least not where we'll be relative to them. Let's focus on having light, on getting more than 13% of our students to pass WAEC, on the very basic issues. Let's stop glamorizing nice sounding numbers 20:20:20 what's that? What happened to 2010? Who is measuring it?

If Nigeria is to maximize its potential, what should we be doing?

We need to focus our attention on the most powerful segment in this country. The one unit that has the capacity to do more than 100 times all our corporate or individual efforts - The Government. If we have correct political leadership in Nigeria, everything will transform! I hate to say look at Lagos, but it's clear, that right thinking leadership can achieve great results. Greater than any company, NGO, individual or social group. So I say let's get involved in our own leadership. Our silence is a political endorsement of nonsense.

If we have correct political leadership in Nigeria, everything will transform!


Any other thoughts?

Stop talking about a New Nigeria, as yourself what are you doing to make it happen? Are you making it happen at the highest level you can make it happen? Let's stop deceiving ourselves, the gap between what could have been and what is because we refused to get involved equals the sin of Negligence! When I was hungry... you didn't feed me. God will hold us all accountable for all those murdered by lack of electricity, dead on untarred roads, massacred by impure water. We will give account for what we could have done, you and I!

Feel free to share your comments.Happy Birthday, Nigeria!

Monday, September 7, 2009

All Work And No Play.....


All work and no play make Johnny (or is it Jack?) a dull boy they say. It also makes you unsuccessful. The fact is that a well placed vacation can do wonders for every area of your life. I am editing this article i wrote sometime ago, some kilometers away from home, near a beach, enjoying the last weekend of my vacation with my wife, so I am practically enjoying what I am about to write! In this busy world, where we are driven to be producing all the time, it is good to be reminded that a break is sometimes the best thing to move us forward in the long run.

I know many people who can't seem to get themselves to break away from the office, thinking that they are getting a lot of work done. I used to be in this group. For my 1st years at work, I never consumed more than half of my vacation days each year. There was a year I didn’t even take any vacation at all! The truth is that we all need a break at certain times, and records as shown that we deliver better results when we return.

With that in mind, here are some thoughts on why your vacation is so important for your success.

Vacationing help you appreciate your work. After a while even work you normally love can become drudgery. Taking a vacation gets you away and after awhile you begin to miss it and chomp at the bit to get back to it. You simply appreciate it more. Believe me, I miss my work and I can wait to get back! I am sure my boss will be happy to read this!

Vacationing helps you reset your mind. Even though the mind is a mystery, we do know that it can get tired. It is called mental fatigue. Getting away on a regular basis helps reset the mind to its peak condition. Every brain needs a good rest. This is proven medically

Vacationing makes your body stronger, with more energy for the battle by giving it a rest. The world's top bodybuilders, the ones with the huge muscles know something that the typical businessperson doesn't - the body needs a rest. Every week they take one day off. And then they take whole seasons off and allow their bodies to rest. Our bodies are the same. We need to let them relax, sleep more etc.

Vacationing gives you time to encourage your support team - your family. Hmmm. This is a big one. While we are putting in long hours and working hard, our families support us with encouragement and the like. Vacationing let's them know that you value them and can also spend significant amount on time with them if need be. It tells them you value them more than your work. Then, when you get back to work, you know that your "team" it firmly in your corner.

Vacationing puts you in a creative mindset. Sometimes being in the same situation gets your imagination stuck in a rut. Watching the sun set, listening to the waves crash, or enjoying the fresh air of the mountains will set your creative imagination soaring. You may find that you come up with all sorts of solutions to work issues while laying on the beach. I don't know how this works... but it does. In the last couple of days, I have been developing an idea on how to solve a chromic problem at work! It’s amazing.

Vacationing renews your spirit. We all need an emotional boost. We need a break from the roller coaster of emotions that drain our spirits while at work. Quite frankly, if you do your vacation right, the predominate emotion should be peace. And that is just what you need to get rejuvenated for work.

Vacationing proves to you that your work or office can exist without you! Sometimes we overestimate our value to the organization and this puts so much stress on us. The fact is that if you go away for a week, your job will still be there. The company won't be bankrupt, and life will still be going on. We need to know that work goes on, so that we don't worry so much. Get away and don't call the office! Don’t deceive yourself that the office can run without you! It can….and it will!

So what is my advice? Take a vacation. You need one. You deserve one. Life is passing you by my friend, and in the end, you will know you should have taken a vacation. Your office won't fall apart. The earth will continue to turn on its axis. Your family will be happy. Turn off your computer, pick up the phone, dial the travel agent.... your success depends upon it!

Thursday, August 6, 2009

Longitude And Attitude


A recent survey of consumers shows that customers frequently quit a business for the following reasons.

1 percent - die
3 percent - move away
5 percent - other friends
9 percent - competitive reasons
14 percent - product dissatisfaction
68 percent - indifferent attitude of employee

Sixty-eight percent of all lost business results from the indifferent, uncaring attitudes of employees toward customers. Developing and maintaining a positive attitude toward yourself, your customers and your job is the first step to developing excellent sales techniques.

The President of the Bank of America told the following story which took place some years ago.

The Los Angeles branch of the Bank of America is housed in multilevel building with a parking structure on its lower floors. The large sky scrapper housed many businesses. For many years, customers using the bank would not be charged for parking if they simply presented a ticket to the teller for validation with any transaction.

Over the years however, people began abusing the privilege by making small or insignificant transactions at the bank, then spending the rest of the day shopping at other businesses in the building. Due to frequent infractions by shrewd customers, the bank reluctantly discontinued the privilege of validating tickets for free and unlimited parking. Validated tickets will henceforth be charged at a discounted hourly rate.

One morning, an elderly man dressed in jeans and a flannel shirt waited his turn in a long line of customers. The line slowly inched its way forward, until he made his way to the next open teller’s booth. The man made a small deposit and presented his parking ticket for validation. The teller stamped his ticket and informed him that he’ll have to pay a small amount for the parking. “Why? You’ve never required this before.” The elderly customer replied. The teller, faced with a crowded bank full of impatient customers, snapped, “Well, that’s the new rule. I don’t make them. I just dish them out.” “But I’ve been a customer in the bank for many years” the man persisted. “The least you can do is to validate it like you used to.” “You heard me, Mister. You got a problem with that, see the manager. I have a lot of people waiting behind you. If you could move along, that would make this morning go a little easier.” The flannel shirted gentleman made his way to the end of the long line of waiting customers, and once again inched his way back towards the teller’s booths. When he finally arrived, he approached the first available teller, withdrew $4.2million and went across the street to deposit it in another bank.

The teller’s attitude cost the bank $4.2 million! Never underestimate the destruction that can be wrought by a poor attitude.

I will pay a man more for his attitude and his ability for getting along with others
- John D. Rockfeller

Some months ago, I had an experience with a taxi driver. He picked me up in front of my hotel room to see a friend in what I’ll later find out to be the remote part of town. We agreed on a price (which in my opinion was already of the high side) and then we set off. We spent over 30 minutes trying to locate the place all to no avail. Netweork was bad there also so I could call. This guy kept turning, reversing and asking people for the place. There was not a single time in the trip when he complained! Not once. Even when I gave up and told him to head back to the hotel, he insisted we try one more time. That was when we were able to locate our destination. The guy opined that since it was already late, he’ll wait and pick me up if I didn’t mind. “Of course not” I told him. Throughtout the time I was with him, he left a positive impression on me about having the right attitude. I wouldn’t have been too surprised if he went on and on complaining. I was already doing that! When he dropped me at the hotel, he asked me to please add some money on top of our previous arrangement. I paid him more than double what we agreed and still felt I had not paid him enough. I wasn’t paying for the ride. I was paying for his attitude!

Attitude can make or mar your business. As a manager or an entrepreneur, you need to be careful who works for you and with you. My advice is that you value attitude even more than skills. Your employees attitude is even more important that technology. John D. Rockfeller once said, “I will pay a man more for his attitude and his ability to get along with others than for any other skill he may possess”.
You are destined for the top of the topmost top! See you there!!